Privacy policy

At Theflexup, we are committed to protecting your privacy and ensuring that your personal information is handled securely. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information:

  • Personal Information: This includes details such as your name, email address, phone number, shipping address, and payment information, which you provide when making a purchase, creating an account, or contacting us.
  • Non-Personal Information: This includes data that does not personally identify you, such as your browser type, IP address, device information, and browsing patterns. We collect this information automatically through the use of cookies and other tracking technologies.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Fulfillment: To process and ship your orders, and send you related updates such as order confirmations and shipping details.
  • Customer Support: To respond to your inquiries and provide assistance regarding your purchases or any issues you may have.
  • Marketing: With your consent, we may send you promotional emails about new products, special offers, or other updates related to Theflexup. You can opt out of these communications at any time.
  • Improvement of Services: To analyze your browsing behavior to improve our website, customer experience, and product offerings.

3. How We Protect Your Information

We take the security of your personal information seriously. We implement industry-standard security measures to protect against unauthorized access, alteration, or destruction of your personal information. However, please note that no method of transmission over the internet is 100% secure.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers who help us operate our website, process payments, or deliver your orders. These third parties are required to protect your information and use it solely for the purpose of performing services for us.

In some cases, we may also disclose your information if required by law or to comply with legal processes.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. Cookies are small files stored on your device that allow us to recognize your preferences and provide personalized content. You can control the use of cookies through your browser settings, but disabling cookies may affect your ability to use some features of our website.

6. Your Rights

You have the right to access, update, or delete your personal information at any time. If you wish to exercise any of these rights, please contact us at the information below.

If you no longer wish to receive marketing emails, you can unsubscribe by clicking the "unsubscribe" link in the email or by contacting us directly.

7. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect or solicit personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information as soon as possible.

8. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with the updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us: